Claire Pollock

Office Manager Team Member since 2024
[email protected]

People remember how you make them feel – and I strive to make every client feel seen, heard, valued, and supported.” 

When you call or visit Willow Creek, mine is often the first friendly voice you hear or face you see. As a member of the Client Service Team, I assist with a variety of front-line client needs – from answering calls and scheduling appointments to coordinating events and making sure every guest feels welcomed. I’m the go-to person for keeping things running smoothly at the front desk and helping create a positive first impression for everyone who walks through our doors. 

What I love most about my work is the opportunity to connect with people – to be a calm, helpful presence and make each client feel valued from the very start. My background in service-driven roles across industries like entertainment, hospitality, and education has taught me how to anticipate needs and respond with care, creativity, and professionalism. Whether I’m supporting a team member or assisting a client, I bring energy and empathy to each interaction. 

Born and raised in Sebastopol, I now live there with my husband, Andy, and our two young kids. Life with young kids is always an adventure, but outside of chasing after my children, I enjoy spending time outdoors, singing karaoke, and savoring great meals and good conversation with friends. I’m also an avid reader and love diving into a new story or hearing everyone’s take on the latest read at book club. 

Claire's Interests

Theater
Reading
Music
Adventures
Podcasts
Boardgames