This position is responsible for the growth, development, oversight, representation, and management of the Advisor team. This role reports to the Chief Executive Officer.
Director of Advisory Services
- Oversight and day-to-day management of Advisor team.
- Liaison from Advisor team to Director of Operations and Executive Committee.
- Provide planning, communication, and ongoing coaching resources to the Advisor team.
- Monitor and balance client load across Advisor team.
- Oversee consistent engagement of next generation clients (both through business development and engagement of children of existing clients).
- Oversight of financial planning tools and software and exploring new software and capabilities for the Advisor team (financial planning tools, etc.).
- Oversee areas of M&A that impact the Advisor team (tuck-ins, client acquisitions, etc.).
- Primary responsibility for business development process, pipeline oversight, and accountability.
- Manage and facilitate annual performance review process for Advisor team.
- Monitor compensation for Advisor team and recommend changes.
- Monitor future capacity needs within the Advisor team and recommend staffing changes/needs.
- Monitor and understand any client attrition.
- Participate in Marketing Committee and help to maintain consistent focus on ideal clients.
- Participate in the Content Review Panel and help to ensure all written content is accurate, professional, and tailored to the appropriate audience.
- Continuously review and drive the evolution of the client experience.
- Be engaged with client outreach programs (events, lunches, feedback loops, etc.).
- Oversight of Advisor team individual and shared goals.
- Set and monitor professional/career development goals for all advisors.
- Monitor and review new client fee structures and exceptions.
- Engage external resources for education and coaching of the Advisor team.
- Lead talent acquisition process within Advisor team.
- Mentor, coach, and develop advisors in earlier career stages.
- Facilitate discussion around consistency in planning process and comprehensive review process across all advisors.
- Drive best practices for financial planning and client experience through collaboration within the Advisor team.
- Monitor attendance of conferences and sharing of new ideas and expertise.
- Maximize potential of advisor time and efficiency during work hours.
REQUIREMENTS
- Exceptional communication and presentation skills, both written and verbal.
- Exceptional interpersonal skills.
- Deep understanding and direct experience with all service offerings.
- At least five years of experience in financial services leadership/management.
- Bachelor's degree.
- Excellent organization, prioritization, and time management.